Right of withdrawal
Withdrawal terms, withdrawal instructions and the model withdrawal form for the purchase of LocomeoSoft software licenses. This corresponds to § 6 of our Terms & Conditions.
§ 6 Right of withdrawal for consumers
(1) Consumers have a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that predominantly are outside their trade, business or profession (§ 13 BGB).
(2) 14-day right of withdrawal. Consumers may withdraw from the purchase contract for the license within fourteen (14) days without giving any reason. Pursuant to § 3 of these T&C, the purchase contract is concluded with Lemon Squeezy as Merchant of Record (contracting party); the withdrawal must therefore legally be declared to Lemon Squeezy. As refunds on Lemon Squeezy are processed by the respective seller, please address your withdrawal primarily to LocomeoSoft (kontakt@locomeosoft.com) for prompt handling; LocomeoSoft processes the refund via Lemon Squeezy. Alternatively, you may contact Lemon Squeezy directly.
(3) Early expiry of the right of withdrawal. A license key / software is digital content. Your right of withdrawal expires once provision begins – i.e. as soon as your license key is provided – if both of the following conditions are met:
- you have expressly consented to provision beginning before the end of the withdrawal period, and
- you have confirmed that you thereby lose your right of withdrawal (§ 356 (5) BGB).
As long as your license key has not yet been provided, your right of withdrawal remains fully intact.
(4) How this works in practice. The free demo version is not affected, as it does not constitute a paid contract. The license key is not provided immediately but only after you have communicated your HardwareId and a short processing time (usually a few hours). Until then you may withdraw without any further conditions; upon provision of the license key the right of withdrawal expires in accordance with paragraph 3.
Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
LocomeoSoft, Owner: Doreen Bauermann (handling seller)
Am Zuckerberg 31, 07554 Brahmenau, Germany
Email: kontakt@locomeosoft.com
– contracting party / Merchant of Record –
Lemon Squeezy, LLC
522 W Riverside Ave STE N, Spokane, WA 99201, USA
Email: support@lemonsqueezy.com
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To LocomeoSoft, Am Zuckerberg 31, 07554 Brahmenau, Germany (email: kontakt@locomeosoft.com) – as handling seller; the contracting party is Lemon Squeezy, LLC, 522 W Riverside Ave STE N, Spokane, WA 99201, USA (email: support@lemonsqueezy.com): I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following license (*): _______________________________________________________________ Ordered on (*) / received on (*): ______________________________ Name of consumer(s): ___________________________________________ Address of consumer(s): ________________________________________ Order / invoice number (if available): _________________________ Signature of consumer(s) (only if this form is notified on paper): _____________ Date: __________________________________________________________ (*) Delete as appropriate.
See also our full Terms & Conditions.